Discount Tire

All I can say is Thank you. A five Star Tire Service company. I bought 4 new tires last year from Discount Tire. I was in their computer system. I was driving on the freeway when I watched my left front tire roll over a large piece of wood. I knew it was not going to be good. My tire blew out and I hobbled to the nugget. I called Discount tire to ask if they had my tire size...which is a special size. They said no, but they would over me a tire and it should be here tomorrow, which was Saturday. I asked if I should pay them, and they said No!!! What??? My tire was ordered.
A lovely girl named Pearl and Paul her trainee with AAA emergency road service came to rescue me and Pearl fixed my tire.
Incredible! Then I drove over on the donut tire and discount tire took the wheel out of my car so when my tire arrived, it would be all ready for me. I came in on Saturday because...YES my new tire came in. The amazing guys put on my new tire. I then did warranties in all 4 tires since they were still new and now my tires are protected.
I want to thank Troy for ordering my tire with no money. Thank Jeremy for taking my wheel out of my car. Thank Chris for putting in my new tire. Thank Kennedy for adding new warranties on all 4 tires and cashing me out with a great personality. It took a village of people to help me when my tire blew out. How lucky I was that I chose Discount Tire in Sparks and AAA Emergency Road Service with Pearl & Paul. Five Star Services.
You all were amazing. Julie A

I went here Saturday, and they were closed for their annual employee appreciation day. Kudos on that. I can always come back another time.

Here's why I only gave them three stars as they really are a stellar company. And I don't know if they ever read these reviews, but this one change that I am offering would change their whole landscape. Here's what it is.

As a customer, when you go in there, you are a subjected to hearing the phone ring off the hook. And the guys at the front counter are subjected to dealing with the phone and the public. Noise pollution is a real thing and why subject your employees and your customers to a constantly ringing phone is beyond me.

This is cruel to both of us when you could just hire somebody with a headset and deal with the people that call in. No one ever has to hear a phone ringing . That one tiny thing would change how I feel about this place.

Because the other thing is this, I've seen them go to two or three calls before they get to the next person in line. They don't go back-and-forth or they lose track, it's not fair to anyone. If I ran this business it would be the first thing I did.

They have some really good employees that get put under duress because of this. I noticed they have a high turnover rate. What do you wanna bet that a bunch of them got sick of dealing with the noise pollution, that phone is really bad on one's concentration.

Anyway, my two cents. On the positive side these guys are completely reliable, and if you're traveling into California they have another name, I think it's America's tires. They've taken care of me on the road for years. Can't miss with this place

If I could give no stars I would. My husband ordered a set of tires for my truck, not knowing they did not have the speed rating for my truck. He's not a tire guy or a mechanic. Unfortunately I did have to call and cancel the order. I had to call a half dozen times and kept getting put on hold for 15 minutes or more at a time before I just hung up. Once these guys knew I was canceling the order they gave me the worst service. The guy that answered was rude and like hung up on me as soon as he confirmed it was canceled. I was going to order a different set through them but not after that. They lost my business.

After spending $1200.00+ for my truck tires I returned when time was due to have the tires rotated. After an hour or so my truck was ready to go. The waiting time wasn't an issue. I drove my F-150 to hwy 80 north to the keystone off-ramp. I called Discount Tires and announced that i would be returning immediately to have all tires re-balanced. Driving down the highway I heard the balancing weights falling off the wheels and hitting the under-side of the chassis, this created a noticeable shaking at the steering wheel.
They re-balanced the wheels. There is more to this story. I WILL NOT RETURN TO D-Tires. This is how your treated after buying 2 sets of tires for a 740 BMW, Two sets of tires for a F-150, One set for a Vintage Corvette, one set for a Buick Park Avenue and a set a Dodge van.

Well, I walked in yesterday, 2 guys standing around, 1 on the phone. I stood there for 5 minutes, Phone rang, so instead of him saying he had a customer waiting, he proceeded to help the person on the phone, which I thought was extremely rude. I was there before the phone call so why wasn't I helped before he answered the phone? Extremely disrespectful to a customer that was there before the phone call.

I had a screw in my tire, so my husband brought the tire in, and left it there, it was done pretty quickly. After we got home and he put the tire on my car, we noticed that my valve stem cover was not put back on it, and it's the NS one for nitrous oxide I think. My rim is really damaged also, and I've never hit a curb, and it's a brand new car. We are going back in there today because I am not going to tolerate my rim being extremely damaged. Not happy at all. I love my car. Very upset.

This Discount is my favorite tire store in the area. The staff is always helpful and friendly. I get free rotations that are relatively quick (with an appointment). I've purchased tires in the past and will continue to give them my business.

I know here on Yelp we try to be and stay local. It's it picked and use this establishment purely on convince. It's close to where i work and live. Plus they have decent prices and selection of tires. I also get fast and easy service. Plus the staff is nice and friendly willing to get the best deal and rights tires for your automobile.

This Discount Tire store is staffed by dedicated, caring employees. We bring our Promaster van in every 5000 to 6000 miles for tire rotation and inspection. Their tire selection is excellent - quality, service and competitive prices is their moto.
We are very happy with our decision to purchase our tires here, and will definitely order our next set when the time comes.

We've been shopping around the past week for new tires for our Subaru. We receive lots of quotes, ranging all the up to $1500 for a set of new tires. We called Discount Tire a few days ago and they hands down had the best prices out of all the shops we called. They quoted us for two sets of tires one priced at $450, which was the lowest price around for that quality of tires. We went with another set of tires that the associates recommended, but they were also very reasonably priced.

We scheduled an appointment for 3pm, but ended up dropping off our car in the morning. They checked us in very quickly and our car was ready within an hour and half! Pickup took a little longer, as it was a peak time for them. Throughout the process the employees were friendly and efficient! Highly recommend this location.

One of the best tire shops around. Excellent staff and Tony and his crew always over deliver service