Frauenärzte am Potsdamer Platz

The wait lasted for 1h30min, I almost thought they had forgot about me. Even though this was a fixed appointment that had been scheduled a couple weeks in advance.
I came in for an initial consultation regarding a non-hormonal contraceptive method, the copper IUD. My first impression of the doctor was not good, as he dismissed my current menstrual method (the menstrual cup) with no rational argument. In his words "I don't even know why women do this". When asked about the method of action as well as its attributed potential risks, the doctor did not offer any satisfying explanation, and instead told me I would be getting a brochure on the way out. Quickly he examined me and prescribed some drugs. The consultation ended abruptly and I left with a packet of "information brochures" but no real informed opinions about this contraceptive method.

Once home I researched the potential risks associated with this procedure and based on what I could gather, was in shock that none of this information had been communicated to me during the 'informative consultation'. This was definitely not the place for me.

I called throughout the week to cancel my appointment and never got anyone on the other line. I had to email them twice to obtain a cancellation confirmation. They did not reach out to ask why the sudden change of choice and instead it felt like I was bothering them to try and cancel this appointment.

Disappointing service from 'experts'. Poor communication. 1h30 in the waiting room. I will not be back and will certainly not recommend them.