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- Katelin N.San Francisco, Vereinigte Staaten12538812. Nov. 2023
Don't waste your money. Upon waking in the morning we realized that the outlet in the bathroom wasn't working. Neither my companion nor myself could get it going. I called down and asked reception if there is a trick to it. They said no and said they would send up someone to fix it. When we returned from a day of sightseeing at 530pm there was a housekeeper still cleaning our room! We could not even get refreshed before our dinner reservation. We had to sit in the lobby bar and wait. Reception did offer to pay for my drink, which was nice. But it was such a hassel. The kicker is that when I requested a refund of some of the points used to purchase the room due to the outlet issues and the cleaning issues, the hotel caused me of lying! I will post the email in the photos. Ridiculous actions from is supposed to be an upscale hotel.
Helpful 0Thanks 0Love this 0Oh no 0 - 10. Sept. 2023
I so wanted to like the Hotel du Louvre given the perfect location, the classic Haussmann architecture, the extensive internal renovations and Hyatt management. Unfortunately it was not to be. The renovations were done poorly. There appears to be no management and while the staff is indeed friendly, they don't seem to understand the concept of service. In fact, they don't seem to know how to get out of their own way at times. Truly a disappointing experience on all levels.
Helpful 5Thanks 2Love this 5Oh no 3 - Zhiyu P.Arcadia, Vereinigte Staaten0585. Sept. 2023
We had a wonderful experience there. The location is absolutely the best! Just steps from the Louvre Museum. Very unique design from other Hyatt, make you feel the best of Paris. Warming staff and nice view from the room and restaurant.
Helpful 0Thanks 0Love this 0Oh no 0 - 29. Mai 2023
I highly recommend this hotel. We stayed 5 nights. We had included breakfast at their brassiere, also highly recommended.
There was a glitch with our room AC that couldn't be repaired in a timely manner so they changed our room the next day, no fuss. Even sent someone to move our luggage to the new room. For our trouble, they gave us a complimentary meal at the brassiere and apologized profusely. Everyone handling the situation was very polite, professional and efficient. Stuff happen, we all understand that. You want a place and a team like this working on your behalf to resolve unexpected issues. Excellent job. The bed and bedding is nice, the pillows soft. There is a mini-fridge with 2 bottles of water free daily. The mini-fridge is not filled with expensive junk either(more kudos) so you can really use it.
It's not far from the Big Bus sightseeing main information center also. Of course, it's across the street from the Louvre and the there are lots of sidewalk cafes in the area.
You won't regret staying here.Helpful 0Thanks 0Love this 0Oh no 0 - Alexa J.Brooklyn, Brooklyn, Vereinigte Staaten07219. Sept. 2022
Considered a 5 star hotel but it's small. The hallways are dreary and the location is like NY's Times Square. There are many other nicer hotels in Paris.
Helpful 1Thanks 0Love this 0Oh no 1 - Ellen D.Potomac, Vereinigte Staaten03030. Mai 2022
It's my great pleasure to write this review.
We checked in on May 12 and checked out on May 27.
We thoroughly enjoyed our stay at the Hotel du Louvre. The staff was, without exception, not only professional but warm, helpful and solicitous.
When we first arrived, there was a problem with our room (wrong bed size) but it was swiftly, cheerfully and professionally solved by Margaux at the front desk.
After that initial glitch, our stay was not only smooth but fun. Because we were there for so many nights, we got to know many (perhaps most) of the staff working in the dining room at breakfast. As they got to know us, staff greeted us warmly every day. A few staffers asked each day what our plans were for that day. They offered suggestions, and looked for feedback the following day. It was lovely.
Raymonde from housekeeping serviced our room and was a pleasure. Not only did she do a great job, but the times we encountered here, she was delightful to deal with.
A few times, I spoke with Julien, the concierge and like his colleagues, he was professional and wonderful to deal with.
At a time of such craziness in the world - people smearing cake on the Mona Lisa - horrifying shootings in the United States - the Russian invasion of Ukraine, it's a joy to write a letter like this, commending all of the inner workings of the hotel, for without good systems, the best-intended staff will not be able to execute well, but also to sincerely thank the staff for our completely delightful stay at the hotel. I'd be grateful if you'd share this note and my most sincere thanks with everyone who works there. What a superb team!
Merci mille fois!
EllenThePlannerHelpful 0Thanks 0Love this 0Oh no 0 - Richard B.Fort Myers, Vereinigte Staaten0332621. Apr. 2022
Fantastic beautiful place to stay and a very lux area to visit Paris from! The louvre is in full view from your room and it is beyond stunning. The architectural features and the historical beauty of the museum are right out the window and the windows open to a tiny patio for an unsurpassed Paris visit! I will not forget this place and it's own character and luxury and it's drop dead view!
Helpful 1Thanks 0Love this 0Oh no 0 - 28. Nov. 2021
Even though Hyatt currently owns this hotel, it still maintains an elegant boutique feel to it. Location is probably the best feature of the hotel. It's right next to the Louvre and is a short walk to the Opera house and Champs Elysees. There is an onsite brasserie and plenty of restaurants within a five-minute radius. That alone is spectacular. For visitors during the Health Pass era, there are two pharmacies within a stone's throw of the place. That's where you show them your vaccination card and get a QR code to show upon entering public places and restaurants. It couldn't be more convenient.
As for the hotel itself, the staff was amazing from the first day to the last. The front desk and concierge crew were multilingual, so everything was super easy. I'll give a shout out to the concierge, as they were super helpful with questions about what was open, what was required for visiting tourist sites, etc. They gave such amazing tips. One thing I've noticed upon recent visits to Paris is that the younger workers not only speak English well, they speak colloquially, which is super impressive.
The room itself was spectacular. It was spacious and had comfortable furnishings. The bed was very comfy. They had the TV on a pivoting mount, so you could watch it from anywhere. We were especially appreciative of the wifi available throughout the hotel.
Adjoining the hotel is the brasserie, where we had a wonderful breakfast every day, and where we enjoyed a fine dinner one evening.
I highly recommend this hotel. It's been the best one in our 10+ visits to the city.Helpful 7Thanks 0Love this 6Oh no 0 - Sean O.Radford, Vereinigte Staaten649076. Aug. 2021
Location is fabulous. Up the street is Palais Garnier (old opera house) and a Pauls. Nice restaurants nearby. Louvre across the street. RER from De Gaulle gets you Chatelet. People inside were nice. The tour of the kings wine cellar was cool .... they take you from the hotel walking to the wine cellar. Not cheap, but we'll come back here next time we're in Paris.
.Helpful 0Thanks 0Love this 0Oh no 0 - 10. Juli 2021
The recently renovated Hotel du Louvre is centrally located (5 star for location), the rooms are standard Paris-sized (unless you go for their suites,), the standard rooms are about 250 sq ft but functional and freshly renovated with a modern contemporary vibe. The rain shower had strong water pressure, and the amazing view rooms (on the top floor) has 2 balconies which added the charm. Breakfast daily was wonderful and staffs are friendly. Everything very on point, and I think many of the negative reviews were pre-renovation.
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