M32

HORRIBLE experience. Don't waste your time and money.

I arrived and waited 10 mins at the server stand (see picture). At the entrance of the restaurant there is a sign that says "please wait to be seated". I made eye contact with MULTIPLE staff calling them over to seat me. No one bothered to even come seat me. They saw me standing there and did not bother to acknowledge us. Hell - even a "hey the host will be right over" would have been nice. They simply chose to ignore me.

I called to confirm my reservation so they knew I was coming. I waited for 10 mins and ultimately decided to leave. If you don't want to seat me for my reservation then I do not want to spend money with you. Ridiculous.

More negatives:

PAID elevator - you are REQUIRED to pay for a damn elevator up to the museum to eat. €5.90 EACH (€12 before even sitting). They give you a return ticket. I did have to walk to the back of the restaurant to ask someone for a return ticket on the elevator or be required to pay another €5.90 to go back to my car.
Parking - insanely confusing. No clear direction. Required to park in a specific garage that your GPS will be unable to get to. So good luck.

Beautiful spot overlooking the old town. Great terrace in the warmer months. Food in general very good, can be hit and miss at times like the service.

Review for dinner on New Years Eve. Lovely 5+ hour dining experience with a set course menu. Pricey, but paying for the best view of fireworks in Salzburg, unlimited wine, and a great DJ keeping things going after midnight for a multi-generational crowd. Food was very solid - nothing that blew us away, but no misses. Creative flavors and presentation, very friendly wait staff.

Great place to sit and have a romantic dinner. Food is just ok. Had veal with beef shank tomato and nothing jumps out. Go at your own risk.

A feast for my eyes and stomach! You must sit on the patio and soak up the spectacular view. Staff, food and location were all perfect!

Amazing view from here but it comes with high price...

I came here for late lunch after exploring the modern museum. I was so mesmerized by the amazing view, I sat down for lunch without checking a menu price.

I had mountain lake salmon for lunch and portion size and flavor was very good. Fresh water salmon was sourced locally, probably from one of the lakes I saw from a train up to Salzburg. It was so moist and cooked to perfection.

Champagne nicely complimented the lunch, it was truly leisurely moment. It was about 50€ and more than I wanted to pay for lunch but it was just what I needed for relaxing time.

Despite the many bad reviews regarding the service at this place, my fiancé and I decided to give it a try due to the spectacular views they offer (spoiler they are good, but keep reading).

When we arrived and asked where we could sit, they said anywhere, then refused us a seat which offered a better view.

We ordered some drinks, and saw that one of the tables along the railing had opened so asked if we could move there and she said struggled to find a reason to say no and made up a story by saying it was reserved and then proceeded to put a reserved sign on the table.

10 minutes later a group of people who clearly didn't have a reservation (were wandering around looking for a table for awhile) sat there, and the waitress allowed them to. This then happened two more times.

We had to flag her down to get another drink. It was clear they didn't cater to people who weren't eating, and perhaps who were foreigners like us.

Again, the view was great, but there are tons of places in Salzburg that offer great views (try one of the restaurants in Festung Hohensalzburg).

1/5. Would NOT recommend to a friend.

An amazing location with the best views of the castle. The food was excellent. A definite five stars for food and location.
The service fell short. Our food was very slow in arriving and my order came 15 minutes after the others. Staff looked over worked and were short tempered. Argued back about food not arriving at the same time.
One guest at the table next to us got a completely wrong dish and had to wait for the correct dish to arrive while her companion ate.
When it was time to pay we were told our total before we got the printed bill. We had the money ready but we're not given a chance to check the bill. The waitress grabbed the money, dropped the bill and left.

Very expensive but totally worth it - an experience you HAVE to make while in Salzburg. You can get up the hill by taking the Mönchsbergaufzug (2,30 EUR one way) - for the way back down you might get a voucher at the cafe. I have noticed that you get one upon paying, but I think there is some certain amount you have to spend in order to get that voucher because I saw that not everyone received it.
Be aware of the high prices but please treat yourself with this amazing experience, because this is one of the best views that you can get while in Salzburg!

What a terrible experience. I had no expectations prior. Greeting was terrible. Declined the table we wanted claiming they were all reserved. No one showed up to the empty restaurant while we were there. Food was fine but way over priced. Service abysmal. Worse we've seen in Austria. Just nothing to recommend this place at all. The best recommendation I have is to avoid it. Staff avoided us and obviously did not was to help us. Possibly a language or cultural issue as I was speaking English.