Matty K's Hardware Store

I have no idea how this place stays in business when they carry so little inventory!

I have gone into Matty K's at least 7-8 times in the past year, and have been able to buy what I'm looking for on only two occasions. And I'm not looking for anything crazy. (Rubber key slips, flashlights, plastic trash cans - things I believe should be found in your average hardware store!)

It makes it difficult to support local businesses like these, when I know I can go to Home Depot or Lowe's and find what I need without wondering if it is in stock or not.

If only 0 was an option here. On Monday I went into get 2 sets of 4 keys made. Got home and only 3 worked. No biggie. That happens. Came back today to get them fixed and the guy who did the keys originally had a horrible attitude. I explained what I needed, he argued, looked frustrated with me, and argued some more. I finally said forget it. Give me a refund and I'll go somewhere else. His answer...sorry, no one is perfect. First of all when you are making keys...you have to be lol. Second....you were 3 for 8 on accurate. I'm aware of how imperfect you are.

Never coming here again.

I'm glad they support Peterson Garden Project, but that's about it.

Their seed selection is tiny and their outdoor seedlings are dying. Even at half off, I wouldn't buy them. Plus, it's a tiny selection. Even then, I had trouble getting my question about a seed packet answered. The cashier asked another worker, that worker went to ask someone else, and then they still weren't sure.

Like other people have mentioned, the shelves are sparsely stocked, as if they're on the verge of going out of business. For many things, it looked like they only have one of that item. I'll have to go somewhere else.

I really want to give this place a better review. It's local, it's not a huge chain like Home Depot or Menards and the staff are typically super friendly & helpful. But every time I go in here they don't have what I'm looking for and we're talking the most basic of hardware store items. I've gotten excuses like the shipment didn't come in, they're out of it and now they just don't have a hook for it. How are you constantly out of light bulbs and floor cleaner at a hardware store?

I'll probably give them another shot but not replenishing your stock on a regular basis is cause for customers to shop elsewhere.

I've lived in Lincoln Square for several years now, and I was very excited to have a hardware store in the area when Matty K's opened.

I want to love them. I really do.

Others have already talked about the recent supplier/distributor issues (more than a month? Really???), so I won't go into that. Honestly, I had issues with this place well before they decided to switch distributors.

Bottom Line: This place has very inconsistent and confusing stock (in terms of what a hardware store should always have, yet they never do), as well as staff who can't give basic project advice. I mean, I'm always glad they're there when I need cleaning supplies, but more often than not I've left empty-handed and frustrated. The only reason I keep going back is the convenience factor.

This is a hardware store for the 21st century. I have always loved hardware stores, but since the big box stores took over, it just hasn't been the same ... till now. I have been here twice now and I love that you can get your basic nuts and bolts and then you can get real nuts, as in peanuts, mixed nuts, etc.

Everything is organized, neat and clean. The selection is good and basic if not huge. For the theatrically inclined, there is a whole section of items that you would not find in a traditional hardware store. Want to put on a play in your fathers barn? Start here.

I also liked their plant and gardening selection. The plants look healthy and well cared for. The selection was good, but not extensive. The young man who helped me, boxed up my purchases and carried them to my car. I really appreciated that. I didn't ask, he just did it. Well done!

I will shop here as much as I can and hope that they are very successful and around for many years to come.

I made my last trip to Matty's today. I go here first everytime I need something and they never have it. Today a light bulb I held up, I was sent to aisle 2 where they knew there were nothing but empty shelves but they sent me anyway. I returned from aisle 2 and another employee comes over and indicates we are out of them. They are out of everything.

How does this place stay in business ? Well over 50% of the shelf space is empty. It looks like it is going out of business but it never does. I despise going to Home Depot but I have to because Matty's has no stock. I see it as very hard to compete with Home Depot but it is even harder if you don't stock anything.

They are out power washing the sidewalk to put stuff out when they really need the power washer to remove the dust from the 20 year old inventory. Close the old junk out please.

I can walk here but I will not. Ever. Again.

I love Matty K's Hardware Store.

This is quite the statement coming for a self-proclaimed make-up loving girly girl. I go to Matty K's and come out feeling like I want to build, paint or repair something. Give me a tool belt, and it's getting done.

I first found Matty K's when I was looking for somewhere opened at 7pm on Sunday where I could get a spare copy of my keys made. They were open til 8pm! When I got there, everyone was super friendly and helpful. My keys were made in a jiffy and I was on my way.

The second, third, and well hell, fifth and sixth time I came was all paint related. I hired a professional to paint my place all except for the bedroom which I thought I could do myself (key word: THOUGHT). I purchased paint and supplies. Then more paint, then more supplies. Eventually, the employees started asking how the painting was going (horribly, thank you very much).

This store is bright, clean, spacious and has all of my hardware needs. What keeps me coming back is how genuinely nice, knowledgeable, and helpful the staff has been. The customer service is great!

Matty, his wife, and all their staff are tops. I will gladly support this business over a Home Depot or Menards!

I should have gotten names of the guys here but I can give a quick anecdote as to why five stars:

My girlfriend and I were in need of gardening supplies. We'd found the pot and base and we needed soil. The potting soil comes in huge bags and we literally have one small plant in our house. We explained this and one of the guys there filled our pot with an already opened bag in the storeroom.

This isn't the first act of kindness and politeness in Matty Ks since we've moved to Lincoln Square and I highly recommend anyone in the area shop there for their hardware store needs.

I went to the hardware store earlier today to pick up and few items and check into prices for power drills. I was very pleased with my experience, and this will now be my go to hardware store. The staff is very helpful and knowledgeable without being pushy, and I felt that I could trust their advice. At no time did I feel that I was being pressured into a sale.

The aisles are wide, the shelves are not overcrowded, and the store is impressively clean and maintained. Add that to the great staff and a location within walking distance of home, and I couldn't be happier. Another bonus is that they carry theatrical tape. Glow tape, gaffers tape, spike tape...you, my friends, have made a stage manager very happy.