Old Navy

I had a great visit into the store yesterday! The store was clean, well stocked and organized, and the staff was friendly. The store had some great sales. I really need to shop here more. Stylish and affordable for the whole family.

Kinda messy usually. But the worst part is they say the close at 9 online but come 7:50 they start going around the store staring at you and forcing you to leave. Very awkward. Makes you not want to buy anything because it's like a bunch of eyes watching you. I don't go places close to closing time ever. So update your website? It's super easy to do. Reply to this if you need my help.

This store isn't bad depending on what time you come in. It can get pretty messy here and sometimes they will have 2 people at checkout when there are 15 people waiting in line. Their deals are pretty good and I do like their active wear.

Came in here on a whim after shopping at Nordstrom Rack. It's located in a large shopping center which is very convenient.

The store was a little messy when I walked in, not sure if that was due to it being just before closing or what. There were tops strewn about and the clearance section is horribly overwhelming. It literally looks like a bomb went off there.

I looked for a pair of joggers for m husband and the store clerk I asked was very sweet. I chose a few items to try on and headed to the dressing rooms. Fortunately they were open, but woah... they were sooo messy. Empty hangers, clothes balled up on the corner. I quickly tried my clothes on and headed to the check out.

I stood in line for about 15 minutes... there was only one check out person. I thought this was crazy!!! It was just before closing so people wanted to check out and waiting in like for 15 minutes is unacceptable.

This is your typical Old Navy store. It's in a strip mall, so it is conveniently located to many other stores .... which is the only reason I ever stop in here.

The store is typically messy (clothes on the floor, clothes falling off racks). The clearance area is a disaster zone - sizes are not in the correct sections, numerous items are missing tags, and again there are clothes all over the floor. The dressing room is unattended so you have to search the store to find an employee to unlock one for you.

The only reason to come here is for the deals. I stop in when I'm in the area, but I never make a special trip.

I have been here a handful of times, but most recently on a Saturday (twice within a week).

So the first time, I only saw one person on the floor helping costumers and fixing clothes.

This past Saturday, I didn't see anyone. The jeans were a mess. I think they biggest concern for me was when I got to the register and started checking out, I noticed the first item did not ring up to what was either on the tag or what the sale sign said on the rack.
I mentioned it to the cashier and she said something about "I don't know who did the signs but they are all messed up and she said I wasn't the first person to say or notice this. So, my thought process was...then why hasn't it been corrected? If employee noticed sale signs are missed placed and ringing up wrong and it's about mid-day now, why hasn't this been address yet?
She asked me what was on the sign.

The next three items needed to be corrected as they were rung up. It was super bothersome and I don't even think I caught all of the items.

Two cashiers carried on with personal conversations and I didn't see a manager anywhere.

This Old Navy is a typical Old Navy store. I only shop here to my kids clothes. I can't justify spending a lot of money on clothes when my kids outgrow things in 3-6 months. The sales are usually pretty good, especially on their flip flops in summer. The only downside to Old Navy is the quality of the clothing is not very good. I don't buy my own clothes there for that reason. It is perfectly fine for kids and teens.

I have been an old Navy faithful for years but that ends today. I had the nastiest experience with customer service rep and misleading table placement for pricing. I thought i was buying jeans for half off and i was actually buying the only jeans in the entire area that were not included. There was no disclaimer on the table that i could see. My mistake.

So i was in line and the price came up to be twice as much as i expected and when i asked, the lady rolled her eyes and mumbled that they were on sale, $5 off... And this was after i had apparently bothered her by being the next person in line. All in all, I'd be fine if it was just explained, but the eye rolling, condescending, complete lack of any courtesy, complete lack of any customer service training and abysmal service means they can keep my money but they will never get my business again.

This was atrocious enough for me to actually take the time to write them review. I generally stick to positive reviews because i like promoting places. So, congratulations.

I was so stunned that i just paid and left after the rudeness. I didn't want to stall the line any more and cause a scene, but that was truly an awful experience.

Always EXTREMELY slow service and long lines. Organization of clothing is ok and quality of decent clothes is hit or miss. Every time I come I wait at least 20 min in line

I only visit this location if I have a return! There are always a line and this location is always unorganized, clothes are always out of order. I prefer the Old Navy location in Rivergate.