Optical Express

I booked an appointment after I received a voucher for a free eye test. The coupon clearly stated that no purchase was necessary.

At first, the experience was pleasant and the woman who tested my eyes was friendly but then she begun telling me that I needed glasses to have at home, and I made it clear to her that I didn't want glasses.

After the eye test was finished she took me outside in the showroom to another man and she gave him my results and asked him to show me some glasses. I felt really uncomfortable cause I was pretending to having a look at the time that I made it clear to her that I didn't want to buy glasses.

Even worse, when I asked to have my results, he told me that I needed to book another appointment that costs £20 to get it. If the terms and conditions on the voucher said that, I wouldn't mind paying the £20 but not like that.

I HATE companies that have "offers" with a catch. I will never visit them again. Scam.