Seafood Village

Review is based on my recent HORRIBLE & FRUSTRATING EXPERIENCE! Don't know what to make of this food-to-go place.

- Servers behind the counter, clearly have the WORST attitude! They're rude, arrogant and disrespectful. Makes you feel rushed to order, not to mention they shout at customers like we're deaf or something. Perhaps it's because they don't speak English and we don't speak their language, which makes it difficult to communicate our order! They have no manners, are impatient and very insulting! SUCH POOR CUSTOMER SERVICE!!

- Interior looks shabby and run down. If not for my friend who recommended this place, I would not have gone at all!!

- Came for the har gow, shu mai and shrimp noodle, which were average. Price costs more on the weekend $5.38 per order and $5.18 M-F.

- Overall, NOT coming back!! Sadly, this place deserves zero stars due to arrogance and lack of customer service. Will take my business elsewhere where you feel appreciated.

My family's go-to spot for to-go dim sum when we are willing to make the drive from OC. It's roughly $5 and some change per dim sum dish, which is a great deal. Favorite orders are the ham sui gok and ginger scallion beef tripe.

3 item combo to-go lunchboxes are a steal at $8.50. We got the chow fun, wood ear mushrooms, fried shrimp, and fried tofu and egg. Everything was pretty good and well worth it for the price. The portion was huge too; they really loaded the box.

Ordering here is kind of chaotic; you just shout at the ladies behind the plastic screen and tell them what you want. Come early (before noon) for a better selection!

My mom and I were going to buy their Chinese Vermicelli (Rice Noodles) to go, but they just started opening, so that dish was nowhere to be found. We thought the chefs might still be cooking that dish right up in the back of house. Items during opening hour for purchase can be limited. We wanted to beat the crowds like usual, so we stopped by after shopping next door at T.S. Emporium. Line was still about a block long during early brunch hour.

We still ordered some dim sum to go. Here are some examples of dim sum from the pic I shared down below that they were selling, but they do have more options though. Total came out to be around $12.5 for 3 dishes to go....quite reasonable. This seafood restaurant has actually been our to-go dim sum spot. We Will be back again soon but still wished the lines wouldn't be so long all the time.

Will update if they have more options during opening hour for take out in the future.

Got cheated today by these ladies... got 7 orders and they charge for 8 orders of dim sum. How can they miss calculating when it's shows 6 boxes and one in the plastic bag. I put too much trust in them, big mistake.
Make sure you guys count your dim sum orders.

I GOT RIPPED OFF TODAY!!! I had ordered 11 dim sum dishes which were BOGO specials and was charged a flat $90.00. The price was supposed to be $5.18 X 11 = $56.98 + tax. At first the lady told me that my total was $80.00, but she want me to paid in cash. I told her I didn't have that much in my wallet. So she told the cashier to ring up $90.00. Since it was busy, I went ahead and paid it not realizing when I got home that I actually didn't order that many items.
I tried calling the site, but nobody answered their phone.
I hope I can stop the payment with my credit card. I also intend to report them to the appropriate government bureau.
BUYERS BEWARE!!

They raised their prices...$5.18 per plate on the weekdays and $5.38 per plate on the weekend....

There are still a few local places under $5 per plate. I will advise them not to raise their prices further.

They have deep fried dumplings. (咸雞籠）My mom has not made this in 50 years....

They have red bean jelly cakes. （紅豆盆仔糕）

We are fortunate already. There are places in North America that have no fresh dim sum available even if you are willing to pay any price.

Be grateful for what we got. It can always be worst.

My Mom and I were making our rounds in the Rowland Heights area. She wanted to see what was going on with Seafood Village since she heard they closed down due to COVID-19 and wanted to see it for herself.

So here we are... the verdict... the restaurant itself is temporarily closed from public, but their to-go section is still open for business in full force. They have BBQ options such as duck, roasted pork, soy sauce chicken, dim sum, and a variety of lunch items. I don't remember all their items pricing, but dim sum was $4.88 per order. We got 2 har gow (was decent, but I've had better) and 1 siu mai (I didn't try it) totaling about $15. Dim sum is no longer a couple bucks per order... everything has gone way UP!

Staff was okay. They are just there to take your order, collect payment, and get you out. Customer service is not their forte. No chit chatting that's for sure. If you ask too many questions, they appear to get annoyed. Unfortunately, it's a common Chinese reaction in the business world. They are not there to befriend you or make your life easier LOL. Minimum for credit card use is $25... at least that's what they told us. Prices are average in today's time. Parking is plenty so do not worry.

If you're looking for some BBQ or dim sum or just some quick lunch despite the customer service, then this place may be your kind of place. Happy To-Go'ing!

Great selection of dim sum for such a small place. Definitely some highlights but also some misses. A little confusing on how to order as well as there are 4 lines in the store.

This review is for the to-go side of the Seafood Village.

Got here at 11am and there was already a super long line. The wait was about 25 mins, but thankfully they have ez-ups canopies to provide shade.

FYI - each dim sum will run you $3.88 on weekends and holidays. Got egg tarts, shui mai, hargow, chicken feet, turnip cakes, sticky rice, and a few other dishes (don't know their names). I would say they all meet my expectation taste wise but finding a hair in the sticky rice (see picture) did put a damper on this experience (hence 3 stars).

Would give it another try but definitely will avoid the super busy hours. Hopefully, the food health and safety rating will be higher next time!

This parking lot can also get really busy with awful drivers, so plan to drive defensively :)

Since the pandemic the restaurant still closed. But there Food to go remain open. Been coming to the restaurant & Food to go for more then 20 years. When restaurant open even though the server of the dim sum can't speak good English. They would just go around with there cart and show you what they have & you just point dishes of different dim sums. But if your in a hurry they always have there Food to go on the left outside .And you just point, as long as you know what you want & just show with hand gestures the quantity. Since the pandemic and now the restaurant still remain closed. But there Food to go remain successfully busy. Even though it's supposed to be fast a lot off customers line up for there dim sum. Cause there so yummy and delicious !) If you speak Mandarin or have a Chinese friend the elder ladies who serving the dim sums will more likely entertain you. But if you love dim sums, I highly recommend this place. It never stop me from going here especially when my family crave for dim sums these is my go too! Don't get turn off how the server are they have been there ALONG time. And been serving the community ALONG time. My recommendation if you can't speak mandarin or have Chinese friend just know what you want just say name Ex: Shrimps Har Gow if they said yes then show your hand gestures of how many quantities or our favorite pork shrimp shumai. They make the best chicken feet delicacy sooo good. And different sweet sticky rice cake. When I forget name & I see something I like. I just point & again hand gestures of quantity. When done go to cashier you can see amount in the cash register. This place takes CASH only! They do serve combo meal on the right side when you enter , if like a meal you can point to those items. And a butcher on your left side when you enter , to chop up any orders of BBQ pork; soy sauce chicken ; duck & etc. The main reason I go there is for the delicious dim sums. Even though those Elder ladies are like that way on there attitude are strong; firm & no smile. Don't get offended or expect Excellent Customers Service, they show there excellence differently on there speed on serving you & getting you out fast. Most important of all they serve the most delicious dim sums. I give them total " High RESPECT ", for Year's of service in the community. Always Be Back when craving Dim Sums!)
Thank you :)