Sposa Wedding World

Amazing staff here after going into a different store on the block and was treated like a # they fit us in for and appt within a half hr. No pressure the staff was so comforting as I'm a little older and nervous. I ended up buying my dream dress here and will recommend always. Dresses are reasonable with a clearance area fit those on a budget as well. Than you ladies you made me experience amazing. Ps I can't show my dress just yet

I went in looking last minute for a wedding dress, yes last minute. I walked in with a group of my classmates on my lunch hour, made an appointment for then and we started looking. Due to my last minute looking (a month and a half before the big day) I found my dress amazingly!

I really enjoyed them letting me look on my own at my own pace and picking what really spoke to me. They were friendly and very accommodating. It's was a wonderful, classy feeling and they didn't push anything on you or make you feel obligated to buy anything. It was your choice. They offered advice when asked, they helped give ideas if you needed it and overall just incredibly friendly.

Buyers Remorse!! My dress was "used" condition!

Consultation - My consultant was 1 hour late for our appointment, so we were very rushed by the time she arrived. However she was very friendly and I found my dress off the rack, my mom even gave her a $20 tip. She assured us that when we came to pick up the dress it would be steamed and any flaws would be fixed, that it would be perfect. Having this assurance I did not go over the dress with a fine tooth comb and trusted her.

Dress pick up - When i went to pick up my dress it was not ready despite having given them 2 weeks notice. They said they were busy. The dress wasn't even hung properly on the hanger and handed to me in a bag, i was unable again to take a real close look at it.

Alterations - when i brought the dress to my seamstress she asked "Is this dress used???" . I was shocked she asked! But sure enough there was a ton of rips , holes, and damage to the lace at the bottom of the dress. The lace was "fraying" and my seamstress was going to have to restitch the entire bottom of the dress.

I emailed Sposa photos and they basically put the blame on me for not looking at the dress more closely. They offered to fix it only if i had my alterations done there (which i was not interested in since they have such bad reviews!) . I was treated so poorly and met with such rude attitude! They really don't care about you once they have made the sale.

Brides avoid this place like the plague!! You will regret purchasing here.

They have a great sale section at the back of the store. This is a good place to try on dresses if your an 8+ since most the samples are in that size range. The dresses aren't as modern as other wedding stores. Price range is similar to the other wedding stores in the area.

Our consultant was younger and helping a few people at once. They don't let you pull your own dresses so you have to flag your consultant. They are also helping other brides so you need to flag them again to get buttoned up etc

The dress area is a little dark. Didn't love my experience here, but worth checking out if you are in the area and looking for a more basic dress in the $2000 price range.

They made me feel so comfortable and listened to what I was looking for. Great Service! Great Selection! Good size range!

It is all about the sales here. If you want to be safe from sales tactics that trick you into buying a dress you end up regretting, and safe from penalty charges even after you have purchased your gown, stay away from here.

Personally, even if I saw a dress I loved from them, I would order it at another store. Lisa's bridal is great!

Bride: Amazing dress and veil! Super super happy with the quality and how it fits and looks! Favorite dress ever!
All ladies- seamstress, etc. was super friendly and helpful and quick.
Manager was amazing, helping us out with the final touches!
THANK YOU SO MUCH!

Sposa is a beautiful bridal salon with excellent customer service and gorgeous dresses. Sposa was the first place I went to try wedding dresses a year ago. I was nervous and not really looking forward to it, but I had a wonderful time! The dress ended up being the most fun and least stressful aspect of my wedding planning so far. Edie and her staff were very friendly and helpful and pulled lots of different dresses for me to try. The salon is spacious, clean, comfortable and generally lovely. The staff were not rushing me and they allowed me to take as many photos as I liked - quite the opposite of the experience I had in other places! I found The One right on my first visit, but I continued to visit some other salons in New West and elsewhere. They were good (Bridal Gallery had great service in particular) but did not match up to Sposa. I returned and ordered my dress - they measured me and showed me the designer's measurements chart to confirm the size was right for me. They told me to budget $300-500 for alterations. It took just under 6 months for my dress to arrive. They kindly kept it at the salon for me while I waited to return for alterations a few months later (you can take it to another seamstress if you prefer).

Their seamstress, Hannah, was fantastic and I had every confidence in her. She spent just over an hour at my first appointment carefully reviewing the dress and making sure that her plans were what I wanted. It had to be taken in, and Hannah did it in a way that minimized any changes to how the dress looked. She took a great deal of time checking that the bustle was how I wanted. She was creative, focused and attentive. Unfortunately the alterations were quite expensive, but the quality of work I received and the amount of time and effort they put into making it right for me certainly took the sting away. It took one more appointment to finish up the alterations. I left the store yesterday with a perfect dress. All in all it was a great experience, and I can't wait to wear it!

I came here as a bridesmaid. We were almost 10 minutes late for our appointment (did not anticipate the lack of parking) and the staff made it clear they were not impressed. Our salesperson while polite, was cold toward us and seemed like she only wanted to deal with the bride. She would not allow us to pick any of the dresses up off the racks, and seemed annoyed with us when we wanted to get a dress for our bride.
I was suprised at what a small selection of dresses the store had. The only dresses our bride liked were ones that were too small for her. So we moved on.

I had been to other shops that made me feel frumpy, fooffy, lingerie like, etc. with pushy sales people who were over enthused and excited about horrible styles on me.
I came to Sposa and my whole view on the experience completely changed!!! Sara listened to my wants and made suggestions accordingly, she was personable and I felt very comfortable. I never once felt any sales pressure, it was such a relaxing, fun experience and in turn I found my perfect dress! I can't wait to wear it!!!!
Thank you Sposa and thank you Sara!