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- Julie W.Derby, Vereinigtes Königreich091412. Okt. 2013Erster Beitrag
When our boiler broke on the Wednesday, I contacted The Heating Expert as I thought their website looked professional and they had good reviews. Paul was very knowledgeable, and agreed to send someone out that afternoon. A further phone call from him and we got the job done earlier than originally planned by two friendly, efficient guys.
As I was in the process of decorating parents dining room, I asked Paul to quote for the replacement of an existing radiator and capping off of gas supply to fire. He assessed the job very quickly, and we got an estimate there and then. Paul agreed to do the job as soon as he could, and with a couple of phone calls he sent Alan on the Saturday morning, and again, the job was done earlier than originally planned by another efficient member of the team.
Well done to Paul and his team for exceeding customer expectations and a professional job done. Wouldn't hesitate to recommend him, and use his services again.Helpful 0Thanks 0Love this 0Oh no 0 - Carolyn F.San Francisco, Vereinigte Staaten0111. März 2022
Our heating stopped, Paul was very friendly and helpful on the phone and Charlie came out the same day. Heating was fixed quickly with minimal disruption, clean and tidy and very reasonably priced. The service from start to finish was excellent and we would highly recommend the heating expert.
Helpful 0Thanks 0Love this 0Oh no 0 - Qype User (wyattu…)Burton upon Trent, Vereinigtes Königreich0412. März 2010
We found Pauls' firm (the heating expet) through an advert in a local shop and got him quote to intall a new heating system. He listened to our needs explained the options and customised a system that was right for us. He wrote us a quote before he left and followed us up- no chasing required!. All that made him an easy choice.
It was a million times easier that dealing with some of the other firms we got to quote for us and didn't cost any more either. But we got all the peace of mind and confidence you need when having major work done in your house.
It's rare to come across someone with in depth technical knowledge and customer service skills that give confidence a good job will be done and then actually deliver it with a well trained & experienced team - and that is what we got with Paul Knight.
We would definately recommend him if you need a new heating system or other plumbing work done (we had a new combi boiler and new radiators installed).Helpful 1Thanks 0Love this 0Oh no 0