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Overall rating
110 reviews
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1 star
- 21. März 2024
Just to be clear: There are no elevators. If you're not a stairs person, I'd recommend someplace else. For us, this was a great base camp to explore Port Townsend.
It's right downtown and across Water St from Better Living Through Coffee (our daily jumpstart). The rooms are very cute - but can be hot when the sun is out all day. The staff was great (especially when I forgot my jacket there).Helpful 1Thanks 0Love this 0Oh no 0Infos zum Inhaber
John G.
31. März 2024
Hello TCB: Many thanks for taking a moment to let us know that your guest experience was a good one here at the Palace Hotel. We are beginning to put air conditioning units in the guestrooms. The rooms that are at the front of the hotel do have these units to help with the warm sunny days and the heat in the south-facing rooms. Yes, we do have loads of stairs and no elevator. Please don't hesitate to request assistance with your luggage upon arrival. Our front desk staff are very obliging and able-bodied. Cheers, Ruthie.
- 2. März 2024
This was my first time visiting Port Townsend and Palace Hotel, and I do plan on returning.
Service: The people who worked there were so amazing. They are genuinely nice, interested in the hotel history, and communicative about our stay. They told us we could split our stay and change rooms so we could experience different Victorian styles, and it was so worth it.
Rooms:
9A Miss Rose: two person clawfoot tub, high ceiling, and an amazing ambiance.
15 Miss Genevieve: On the Mezzanine and while the ceilings weren't high like the others, the bathroom still had a clawfoot tub and was Victorian themed.
Both beds were comfortable (not too soft and maybe on the firm side). I'm not sure if it was the beds or not, but my husband didn't even snore! There were also pillows for days, so if you sleep with a pillow between your legs, you are set.
There are some things to note as this is an older building. We were able to hear our neighbors talk sometimes when we stayed in 9A; it was a male voice, so maybe his voice traveled more. The windows did not insulate the noise from outside, but it's a quiet town, so after a certain point, there weren't even any cars driving by. The internet was spotty, but I don't think this is a hotel issue but rather a provider/ small-town coastal thing.Helpful 1Thanks 0Love this 0Oh no 0Infos zum Inhaber
John G.
18. März 2024
Hello Andee: Many thanks for the detailed guest review. We appreciate the high score and hope that in spite of the sound travelling from the next room, you enjoyed your stay at the Palace Hotel. This heritage building (1889) certainly does have a few quirks. The next time that you find yourself in Port Townsend, come on back to the Palace; we would love to see you again! Cheers, Ruthie.
- J R.Brush Prairie, Vereinigte Staaten01723. Aug. 2023
Second time we've stayed here. Location is perfect. Advertised as having no AC but our room had a portable window unit which was very welcomed. A few dishes were in the cupboard. Perfect for warming up leftovers. A few little libraries with board games. We love The Palace.
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John G.
1. Sept. 2023
Hello JR: Many thanks for your 5-star review. We are gradually installing portable A/C into the guestrooms. As of today, all of the rooms on the southside of the hotel (facing the ocean) have A/C. We are glad that you found it comfortable in your room. We are tickled that you enjoyed the books and board games available in the common areas. Hurry on back, we would love to see you again! Cheers, Ruthie.
- Susan C.Renton, Vereinigte Staaten3801843176. Juni 2023
This place is adorable, so cozy and the rooms are charming. Absolutely immaculate, so clean.
It's so quiet and well run, staff is polite and professional. Prices are excellent- book direct with hotel, it's as easy/easier than online hotel sites and way easier to adjust if you decide to stay an extra night.
I travel a lot, this place is one of my absolute favorite hotels. You feel like you're a million miles from everything, yet the wifi and tv make technology accessible if you need/want it.Helpful 0Thanks 0Love this 1Oh no 0Infos zum Inhaber
John G.
7. Juni 2023
Hello Susan C: Thank you very much for your glowing comments and super 5-star rating. We are so happy to learn that the Palace Hotel is your favorite hotel and that you return time and again. Thank you for alerting our guests to the benefits of booking directly with us. We hope that you will continue to make the Palace your go-to accommodation while staying in Port Townsend. Have a super summer and we look forward to your next visit. Take good care, Ruthie.
- 5744242315. Feb. 2023
We could not have been more pleased or charmed. We had Capt. Tibbals room on the second floor - roomy and comfortable. Of course, we wandered around much of the property - so much fun to see the other rooms and plan for future visits. The ladies at the reception were warm and welcoming and provided lots of information. Parking at the back of the hotel made life easy, too.
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John G.
24. Feb. 2023
Hello Annette: We would like to let you know how much we appreciate the time it takes to write reviews. Thank you! It looks as though you enjoyed looking at the various guestrooms and feeling the ambiance of this vintage hotel. We are delighted to learn that the complimentary guest parking lot was convenient; in fact, many of our guests proclaim that they enjoy the fact that everything is within easy walking distance to the Palace Hotel. Hurry on back, we would love to see you! Cheers, Ruthie.
- Mina H.Pittsburgh, Vereinigte Staaten2211723. Okt. 2022
Loved our stay here! Stayed in an updated loft (room 33) and it was an exceptional experience. Very spacious and comfortable. I'm now extremely nervous to travel post COVID, but the room was not only tidy but truly clean. This location is lovely and very walkable. Only critique is that mattress is very firm/uncomfortable, could definitely use a mattress topper. But after a long day of exploring PT, you'll still sleep soundly on the Sound. Would stay again!
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John G.
27. Okt. 2022
Hello Mina H. We are thrilled that you "loved your stay here". All of our beds have Sealy Posture Pedic pillow top medium-firm mattresses. We find that our feedback on our bedding is truly an individual preference. We are sorry that you found the mattress to be too firm. Hopefully you will return and sleep soundly. Cheers, Ruthie.
- Ray H.Vicksburg, Vereinigte Staaten124410. Okt. 2022
We loved this place! Stayed in Capt. Tibbals, a beautiful room with an excellent view out at the water. Very comfortable bed, attractive period pieces in our room and throughout common areas. The location is ideal, easy walk to restaurants and shops; a terrific coffee house across the street and a really good liquor store right next door. What else do you need? And the staff, so friendly, helpful, and knowledgeable about their town. No elevator and no a/c, and they are very upfront about that, but that's the sum total of any possible deterrents to staying at The Palace.
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John G.
15. Okt. 2022
Hello Charles: Wow, wow, wow! Thank you for posting such a delightful review. We are glowing after reading your comments. We are excited to learn that we are on track to ensuring the ultimate in our guest experience. We sure hope you will come back and stay with us at the Palace Hotel. All the best, Ruthie.
- Susan R.Rancho Mirage, Vereinigte Staaten04418. Juli 2022
Calm and comfortable, quiet and quaint, staff were very very helpful. Would stay again when in Port Townsend
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John G.
21. Juli 2022
Hello Susan: Many thanks for the 5-star review! We are happy to learn that you found the staff to be helpful and that you would stay with us again. We look forward to seeing you when you are next in Port Townsend. Take good care, Ruthie.
- Michael F.Olympia, Vereinigte Staaten122011. Juli 2022
This hotel on Water street is amazing. Clean, historic and welcoming. The staff are i incredibly welcoming and many of their rooms overlook the water. 100% recommended.
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John G.
14. Juli 2022
Hello MIchael: What a delightful succinct review, that says it all... "100% recommended" ...what more can one say? Thank you very much for submitting your score and encouraging comments. We hope to see you here again in the not-too-distant future. Have a wonderful summer!
Cheers, Ruthie. - Ryan K.WA, Vereinigte Staaten0730. Nov. 2021
Stayed for a night over Thanksgiving weekend and had a great time here. Location is excellent if you plan on spending a day shopping and dining in the area. Staff is super friendly, they called ahead of time to let us know we could stop by early before check-in for guest parking around back (which is GREAT on a busy day). Room was clean was stocked with the usual amenities. The Victorian-inspired interior of the whole building is very charming and really adds to the novelty of it all, it definitely was a memorable addition to our trip. Just be aware there's no elevators, so be prepared to take your luggage up a flight of stairs or two!
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John G.
9. Dez. 2021
Hi Ryan K: What a lovely review! Many thanks for taking a moment to dash off a review. We are happy to know that your stay at the Palace Hotel was "a memorable addition to your trip". Hurry on back, and if we have the opportunity to see you again, please don't hesitate to ask for assistance at the front desk with your luggage. We do have a lot of stairs: Sixty-six to be exact to the third floor! Take good care, and all the best for 2022. Cheers,
Ruthie.