My sidekick is giving me problems, and I Just got it.

in Lokale Fragen & Antworten

    • Kris O.
    • San Rafael, Vereinigte Staaten
    8.2.2009

    Here's the deal, I bought a sidekick today and I have it on the charger and I can't seem to turn it on. Its been on the charger for two hours and I can't even turn  the phone on while its on the charger. Is there something wrong with the phone? Should I go back in and see if there is something that can be done? Has anyone else experienced this with getting a new phone before?

    • 121 Freunde
    • 139 Beiträge
    8.2.2009

    Was the battery already installed when you picked up?  I'm only asking because with the last few phones I've purchased, the phone and the battery come in the box but they are packaged separately.

    Otherwise, simply take it back to the place your purchased it from.  They should be able to help.

    • Keane L.
    • San Francisco, Vereinigte Staaten
    • 993 Freunde
    • 1060 Beiträge
    8.2.2009

    It's hard to find a good sidekick these days... seems everyone's just doing it for the cape.

    • 275 Freunde
    • 243 Beiträge
    8.2.2009

    welcome to the life of owning a sk... they are so screwy! i couldn't have mine for very long.

    • Julie A.
    • San Francisco, Vereinigte Staaten
    • 5 Freunde
    • 40 Beiträge
    8.2.2009

    Only thing you're going to get from a sidekick is problems.

    I went through about 8 of them in the course of 2 years. They are a big waste of money for a big piece of crap.

    • Alex R.
    • Phoenix, Vereinigte Staaten
    • 48 Freunde
    • 70 Beiträge
    8.2.2009

    Did you try taking the battery out and replacing it again? I know sometimes  when you get new electronics with rechargeable batteries you have  to let them charge for a certain number of hours before they will work. If you haven't already don so  you should check the owner's manual and see how long it says to the charge the phone for before using it.

    • Rick C.
    • San Francisco, Vereinigte Staaten
    • 3 Freunde
    • 22 Beiträge
    8.2.2009

    Make sure that there's not a little piece of plastic inside the battery case in-between the connections and the battery.

    Some consumer electronics do that to deliver a party-charged battery - but if it's there there's no way you'll get it to power on until you remove it.

    • Kris O.
    • San Rafael, Vereinigte Staaten
    9.2.2009

    Thanks everyone! I got the problem solved however new ones keep popping up with my phone. Like how to access the downloads and get new ring tones/ games ect. It also will not let me register the phone yet and I have turned it off and on a couple of times too. Sigh... They look so cool, but they are extremely complicated.

    • Alex R.
    • Phoenix, Vereinigte Staaten
    • 48 Freunde
    • 70 Beiträge
    • John K.
    • San Francisco, Vereinigte Staaten
    • 19 Freunde
    • 0 Beiträge
    9.2.2009

    We had issues when we had our sidekicks....I think I had to hold the power button for a few min before it would come on...hopefully it works for you.

    • 35 Freunde
    • 0 Beiträge
    9.2.2009

    I've had to hold the power button on mine.

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