Excellent service! Excellent food! A classy restaurant that your taste buds won't want to miss!
It is not often that we comment on excellent service and this evening was outstanding! Thank you!
We stayed at The River Terrace Inn for three nights and it was not the most restful of stays....it was a high price point for the accommodations (I suppose mostly because of the convenient location to downtown Napa). It is only a couple of blocks from the Oxbow Market and a short walk to downtown.
However....the room at first glance would seem to be clean....but it was the details that really brought this review down...
-The light switches are dirty
-There is so much dust on the fan that you would NOT want to turn it on
-The caulk in the shower was starting to get black mold
-The mirror was smeared with the last person's teeth brushing gunk
Additionally, the walls were PAPER THIN. We could hear conversations in the room next door. We could hear guests pulling up to the front door to check-in. We could hear guests dining in the bar. There was so much clanking of glasses that I thought I was sleeping in the kitchen.
The pillows were not comfortable nor was the bed.
The AC unit inside the room was loud and dusty. Turned it off and then it was too hot. The balcony was small and dirty. We opened the door at night for fresh air and to cool the room down but then unit on the balcony was even more loud and let a horrible odor into the room.
Sooooo...while the location was convenient, I would have MUCH rather chose a property further away from the center of town.
The Epiphany!!! Best ever!!!!
I have very strong opinions about hotels and hardly ever enjoy staying at them or feel clean or comfortable! This one takes the cake!!!
CLEAN, comfy, modern, trendy, great service, and did I mention CLEAN?!?
I mean most hotels do NOT get it right when it comes to cleanliness! I NEVER walk barefoot in a hotel and I actually did here!
Comfort level was an A+ I was not afraid to curl up in bed and pull the sheets up! The bed and pillows were outstanding...not to soft, not too firm!
The style and look of the hotel was super modern and trendy...the Illy espresso machine, the "FRED" water, and clever lighting left us with smiles at every turn! I only wish we were there longer to enjoy more!
And I NEVER use the hotel shampoo, conditioner, or body lotion but I did here! By the way....AMAZING bath products that you can purchase at the front desk!
The price?! Absolutely reasonable!!!! Be sure to look at their specials for the season!
The location is convenient and close to the Stanford campus and appears to be walking distance to an assortment of restaurants and the like!
I can only rave about this hotel and recommend you stop reading now and go finish your booking!!!! Cheers!!
Delicious food and definitely enjoyed the corn tortillas! Only lost a star for minimal seating area. Oh, and if you ask for chips...be sure to clarify if you want regular hot sauce or pico de gallo!
Enter into a heavenly smell and delicious food! And not to mention, that I saw staff constantly cleaning!!! Attention to detail...did I mention this BBQ joint is clean! Oh, how that makes me happy and I can't wait to go back!!
The window cleaning service we received at our home was exceptional! I am very pleased with how clean our windows are, inside and out! Your representative, Russell was professional, had attention to detail, and was considerate of our home (e.g., booties for shoes, closed doors where they were closed, left blinds open or closed as they were). I appreciate this type of service and the training that you provide to have these attributes shine through in your team! Be assured that I have nothing but praise as I recommend your company to others in the community!