We chose to fly Alaska because it is smaller, and we expected that would mean better service. Wrong. Because there is an apostrophe in my last name (think O'Brien or O'Malley) the system couldn't find our information on either end of the flight.
Seriously? An airline reservations system that is thrown by an apostrophe?
To make matters worse, they were terribly short-staffed in our departure city (Seattle) which meant standing and waiting in a long line while they tried to fix this silly problem.
Alaska, you can do better.
Love the salon, and especially love stylist Deana Potter! She is a genius with color, and does a mean cut. She listens really, really carefully - love that. When you're in her chair, you have her full attention. I have never before had so many compliments on my hair. Very reasonable prices. Go see Deana!
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