I've been going to this gym for the past 4 years, and the the service has done nothing but decline since the day I walked in.
I mostly attend group X classes, so my experience is mostly in reference to that. The classes are crowded. The instructors are just ok. Sound system is awful. Music cuts out at least 3 times a class. Management has been promising a new one for months and still nothing. The customer service is horrible. If I try to get an issue resolved I am faced with a manager with attitude, trying to talk to me like I'm a child.
Don't take your kids to kids club on rainy days, or you have to stand under a waterfall in line from all the leaks in the roof.
I will not be buying another costco pass after this one expires.
The Pork Barbacoa salad is so good with their house creamy dressing, even if you don't usually like salad... Get it. It's made inside of a fresh tortilla covered in cheese. The tortilla soup is delicious. Also the key lime pie is to die for!