My husband and I have been coming to Joanna for a few years now (and followed her from her previous salon) - her new spot is great. Finding a long term stylist can be a journey, but cue Joanna! She takes the time to listen to how you want to cut and style your hair, and executes it flawlessly. Love the products she uses. We always walk out feeling fresh!

DO NOT HIRE. DO NOT USE.

Our new-construction building hired them in 2020 and they are the WORST.

SAL's team is old school and SKETCH. They kept snail-mailing us invoices (after I asked them to EMAIL) which kept going to a wrong address, and then they kept charging us late fees for it. In order to have invoices emailed, you literally have to print out a document, sign and scan back to them. A simple email already acknowledging to switch to email should suffice, but they add uneccessary steps to inconveinence everyone and then charge you for it.

BE SURE YOU HAVE AN OUT-CLAUSE BECAUSE HE WILL REQUIRE A 3 YEAR CONTRACT OFF THE BAT. I feel like his team takes advantage of new buildings with inexperienced homeowners. We were not on this building's board but we (personally) have bought/sold for over a decade, but none of the board members would heed our advice when we saw red flags with CPS.

In our first year, instead of providing guidance, he pushed for a $42K special asssessment - all cosmetic - the building was LESS THAN A YEAR OLD! Of that, he also got a 3% special assessment fee off that. This was for unecessary crap like Japanese Maple Trees (that NEVER got bought/planted/installed) and additional pavers, REPAINTING the NEW stairwells and building a closet door in the entry. YOU DON'T NEED A SPECIAL ASSESSMENT FOR THIS.

He quoted $7K+ to paint the front stairwell (3 unit story building) - he pulled this from this air and didn't even present to us formal quotes after requests. There's something sketch and would warn you that there's probably some kick-backs he's pocketing because he doesn't provide the documentation or receipts - we've asked and he never provides. There's a certain amount of repairs that he claims he can automatically authorize (~$1500) without approving it by the unit owners, even when the work is INSIDE YOUR UNIT. BE WARNED. DO NOT GIVE CPS this power and authorization to spend YOUR money (and charge you) without any approvals.

His office is slow to respond - good luck trying to get sale related documentation in a timely manner. In the "Manage My Community Portal" - he deletes all comments that are any level of complaint, and is very defensive.

Also, the building collectively wanted to appeal the tax increase, and CPS did the bare minimums, had no follow ups, and resulting in missed windows for second appeals.

He also hangs his OWN art in your lobby/hallways. Tacky.

Never got around to posting our experience from 2018 -

I'd like to note that I was completely unimpressed by their level of customer service, or their sales skills. I think the only great thing I can say is that our salesman opened the door for us. We came in to look at 3 cars (1 VW, 2 Audis). The VW was for my mom, but the AUDI's my husband wanted to look at. Let me also preface that it was raining... 2 of these cars had their windows open or sunroof cracked open... when we told our sales guy about it he just said "oh really?" and did not even bother to close the windows, or wipe down the rain that was pouring in.

Additionally, I think all 3 vehicles had previous damage to them (when we asked to see the Carfax) so I suspect a lot of the vehicles are salvaged on this lot. We didn't buy anything from here, needless to say. Buyers should be very beware.

This location is like going to the DMV:
* you check in, receive a number/card and are told to sit down in one section
* then told to sit down somewhere else
* numbers are being yelled out from windows that are not clearly visibly marked
* you go to the window, told to go sit down
* told to go sit down somewhere else
* more names being yelled out (how is this not HIPAA compliant?
* no help from the front desk whatsoever who was just watching videos on his computer

I came here for a vax and literally was told to go to the alley. Literal Alley Doctors! Omg.