Called around,and some quotes were outrageous to repair a distressed leather messenger bag at an average cost of $400 to replace.I love the bag,and wanted to fix it's annoying feature.Had a bumpy start to the first visit to this shop,but we ironed things out. I will return because they did a good job for a more than reasonable cost for the labor involved.In a city this large,it's amazing how artisans like the ones at the Village Cobbler are so tough to find.One star less because of the cash/debit policy that wasn't clear; credit should be accepted if it's over $20.
Linda and team are a rarity in a time where customer service isn't a priority for most restaurants.DO NOT let the exterior speak for this hidden gem,and if you want the high tea, RESERVE.Why,the Queen Charlotte tea Room makes it fresh for you the day you show up!Having had high tea in some of the most Anglophile places,this one gives you the high tea experience where you can feel at home without a lot of pomp and ceremony. The menu is perfect,mostly home made,and the specials will give you quality grub ,yet leave your bottom line intact.When I can,I will be returning for the rest of their menu:)
Sometimes with a new car brand, you do NOT know where to get serviced.So,after 4 dealerships,I wanted to try a place someone who knows Subarus recommended. Skeptical given the mixed reviews online,BUT the positive ones read "genuine"given the outcome of Archimedes for example,where he didn't even buy anything.It's a very small dealership,so not a lot of service advisers helping you,and the one they have appears "new,"with "okay" people skills.Need to improve,or it'll be really frustrating to deal with.While I waited for my car,I over heard one of the sales guys say "he's a really good customer." In ALL my years of dealing with car dealerships,I have NEVER heard a compliment given about a customer where they actually want to keep the relationship by doing all they can.
From experience,3 new cars later from ONE dealer within 9 years,and they still found a way to make me feel "guarded"post sale on the third car before they were bought out by a dealer who didn't have the best customer relations.Hope if Markham reads reviews,they'll improve in the areas where there were negative experiences.Back to my visit...mechanic who did work on my car.He had excellent people skills because he actually SPOKE with me in a professional manner where he explained WHAT he did,and couldn't do[manufacturer will NOT reimburse dealers for "preventative measures" type work ].Explains why GM is now paying for upholding this car manufacturer standard...
Aside: for those dealerships automating their phone systems,have a LIVE person option
Solid car audio installer! Hands on trouble shooting, great vendor relationships to help ease any glitches.This shop can install car audio in a sub compact, to a freight truck's cab due to its interior bay,and exterior back lot to fit the latter.Alpine was introduced to me at Advanced, and what a head unit,cannot be more pleased.The GPS is accurate,even out in the country side where other head unit's GPS failed miserably.Dealing with an authorized car audio dealer is essential to your post sale experience because it's after you drop the cash where you want to avoid buyers' remorse.Answering their phone with courtesy told me I needed to give these guys a shot,especially when my questions were actually answered.When the guy on the phone didn't have an answer, he TOLD me he would look into it versus issuing a useless standard B.S.response.
All appeared good until I reviewed my final invoice on the day I picked up my car.It had excessive installation charges for items that took much less than the time I was being charged.Too late to dump the deal when I saw the questionable charges because I would need to order something else. Example,snow tires were priced $2000 pre tax,included steel wheels and install ;Bridgestone Blizzak WS70 ,T rated tires@ average $200 each,steel wheels @ $231.96,$1031.96 , install approximately $968.04!No matter how you adjust the products, the installation price is overkill. Things further soured when I dealt with the service manager,couple service staff; service, a dealer's bread and butter? Never know it by the sale and post sale experience. Manufacturers need to require standard service levels for their franchisees,google various dealerships,and it's clear the customer isn't being served pre , or post sale.In my case,it was pre and post shadiness ...if people have an issue that qualifies for CAMVAP,drag the manufacturer to this arbitration service if their dealer is inept,or appears to be running out your warranty where magically you get that repair! Just brutal, Canada needs a lemon law.GM's recalls are a great example of how the manufacturer can risk your safety by refusing to make repairs because an "error code" can't be found.
If it wasn't for the quality of their food, this location should be a 0 star when their entrance is cramped for those who use a wheelchair,or walker,maybe even arm crutches.When this location's busy,you're competing with those awaiting their carry out smack in the entrance if you want to get a table.It's no surprise Fresh wants to maximize table turnover and sales volume,but to build a carry out counter right into the already narrow "entry" area makes the place inaccessible for the disabled with larger assisted devices. AODA requires businesses to be accessible in the near future.
Brought a friend from Chicago here in between the winery touring.Was excited to try some English fare,and for the most part wasn't disappointed because the fish itself wasn't over cooked,nor overly battered at all.Cannot say the same for the fish batter and our fries which were over cooked.Yet we felt it was still good for a return trip where we will send it back if it happens again.IF at all possible,can the roast beef in the beef dip sandwich not be so WELL done where it bordered card boardish?Service was courteous and timely on a busy weekend which is why these guys deserve a four star despite the negatives.
Bought a 18k gold chain from Minh Chau after getting a quote from two neighboring jewellery stores that exceeded what they quoted.Also, I felt more comfortable dealing with Minh where they let you ask questions with reasonable answers.I like pure gold,or 18k jewellery,and would short list Minh every time.Recent return was to resize a hard to find 14k ring with my birthstone,and VS2, I clarity diamonds.I waited and watched the precision and care the jeweller took. I wanted to get it done,and continue with errands,and was doing so in about 20 minutes.The ring looks like nothing was done to it. Price like other places depends on how much sizing up ,so $20 and up seems to the their rate. Pricing is two dollar signs because they carry luxury brands,platinum, and 24k gold at competitive prices based on the item you buy.
After a decade,I decided to drag a friend out west for authentic Chinese versus downtown .Haven't been since their renovation,whenever that happened.Didn't set friend's expectations high,it's the food,not the great service at 9pm.We ended up having a great supper,with accompanying service despite a long day for the staff.Hope to return before another decade's up...
Product may work as described,but their customer service consists of an "Aaron" who sounds like it's an imposition to answer your call.He claims no one else will speak with you,yet if you look up Heaven Fresh Canada Inc.on a BBB site,you have: Principal: Mr Kamal Anwar (V.P.Sales/Partner)Mr Imran Bashir (President)Mr Abrar Shaikh (Customer Service). Worse with the BBB for U.S.where any communication was returned as posted,thinking these were complaints. The address for either U.S.,or Canada doesn't exist if you use 411.com,or 411.ca. Just warning others who may buy the product,buy from a good retailer because they're the ones who will support you until Heaven Fresh bothers to help those who purchased their product.Or the company goes under when consumers give too much grief to the resellers who want to make money,not lose it.