UnfortunateIy the staff is wonderful but the owner is terrible! All she wants is to profit and doesn't care about helping children. My daughter and son went here for speech and I LOVED it until I had to deal with the owner. She is heartless and only cares about herself. For 2 years I didn't have to pay a co-payment for our insurance. When my plan changed I called the insurance and they informed me I still didn't have a co-payment. For one full year no one at the front desk asked me for a payment not once. One day get a bill for $1000! Long story short my insurance said they were partly at fault so they paid $500, but the owner wouldn't let up on how we owed them another $500. This took a year of battle with her. If I would have known I had to pay a copayment I wouldn't have had this huge bill. If the office staff would do their job and say a years ago I had a co-payment this wouldn't be an issue I don't expect free services, but come on this was my insurances fault AND SPA's fault. All the owner kept saying was how they wanted my $ and how they would take me to court, no empathy at all. I have an autistic daughter and had to pay for many therapies, and this has never happened at another place. Finally just paid them to get them off my back.
Staff is great! So friendly, nice, and knowledgeable . My daughter did OT here and had a great time and grew so much from her therapist. I cannot recommend this place more! You can tell they really care about helping kids rather than just profiting.
I am posting this for 2 different things. One is there dance classes and two is there Open Gym time.
Dance Class - The waiting area is impressive, parents can watch their children dance through the big, open, windows, and there are plenty of seating. I was disappointed because the quality of the teachers were not good. We had one I really loved one teacher my daughter had then she left. Another didn't seem like she even liked working with kids, and another was very young and nice, but she didn't seem like she knew how to handle children effectively.
The turnout of staff is my complaint there is no consistency when the teachers are constantly coming, going, and switching classes. One year we had 2 teachers in one year. They don't practice their routines long enough and kids can join way late so the routine for the end of the year is sloppy due to the kids only having less than a month to learn the dance! The other complaint I have is how disorganized Cal Elite is as a whole and communication is terrible. I think they try too hard to do it all instead of offering a couple things and doing it really well.
Open Gym - My kids loved it until my daughter had a bad experience with someone who worked there. My daughter is special needs and I also have a son who is typical. I was watching both of them VERY carefully. I was chasing after my son when at the corner of my eye I see a Cal Elite Staff picking up my daughter in the air to get her off the trampoline. Yes, it was her turn to get off because she was being counted on, however she wasn't being bad she just doesn't understand rules sometimes. I don't appreciate anyone touching my daughter besides me and family. She doesn't like to be touched and was scared because she was caught off guard. I especially don't like this because she can't vocalize how she's feeling. I went up to the employee and told her please do not touch my daughter, if you have an issue find me first. The employee gave me so much attitude and told me she didn't seem bothered by it. I told the employee you shouldn't be picking up kids because you don't know if they are special needs, or physically have a problem, etc. She said well I'm still picking kids while I work here! She was just terrible. All she had to do is go up to her on the trampoline and tell her times up instead of resorting to picking my daughter up like she's a toddler. My daughter was 7 years old! For this reason I'll never go back.
Really good food! This meal was one of the best I had on the Island, and extremely nice people working there. I will definitely come back. One of the people working there (I think the owner) gave my kids a free brownie and was really nice to my kids. If you want good breakfast and plate lunch they have a good/different selection. They serve breakfast all day too which is nice. Mahalo!
This place is so cool. It's casual, small, down-to-earth environment, and the food AND drinks are delicious! The food is like eating at a fancy restaurant, but the restaurant itself makes you feel at home. We were greeted by the owner who also cooked. The rum punch is VERY good. After my husband and I ate we went to the beach right across the street to watch the sunset, it was perfect!
By far the best place to find scrapbooking supplies in Orange County. They have a die-cut machine, classes to take throughout the year, and crop nights. There are plenty of tables and space for when you want to scrapbook in the store.
I don't recommend this ordering online from them. It takes a really long time to get product in! I've been waiting for a week and nothing. I called, left messages, and wrote emails, still waiting for this to be resolved. I looked on Eopinions.com and I'm not the only person who has had to wait this long, some people even waited a month for their order! I will just go through another website next time. It's a shame because they have so much cute product if only they can get the shipping right. Wish I would have read review first. So bummed...
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