15 minutes into it, still no menu or water. First time here, not so good. Food didn't have much flavor. If you are here for the sports bar feel plus the beer then you are at the right place. However, if you are craving for good yummy food, this is not the right place (expensive and not tasty)
I will NEVER ever stay here again. For the money you spent, you can find something a lot better.
- Front desk was very helpful and nice
- Live Cockroaches in the first room. The housekeeping manager came and said "it's New York, you have cockroaches everywhere." Front desk quickly changed our room.
- Second room had loud whistle sound coming out from the pipe line in the bathroom. We requested for another room change. We were not trying to trouble anyone but it's simply not a livable situation. We called the front desk and asked for a room change. The front desk lady said, it's normal to have loud whistle because it means the heater is working.
-Last room (third try) looks all good until when we were getting ready for bed. The linens are just filthy (yellowish, light red stains and black spots everywhere).
We gave up asking for anything acceptable, because they are not capable of offering it. The whole place seems to be very run down (except the lobby and the coffee shop).
Don't even mention the bathroom!!!!!
An experience that I don't ever want to have again.