I had a specific task to find some good Australian Red wine and came across another review that mentioned this shop's wine alcove and thought I'd give it a try. Found some wine from Wirra Wirra (fantastic vineyard in McLaren Vale, South Australia) and I haven't seen wine from there anywhere yet. Pretty cool shop and friendly customer service!
Ditto, ditto, ditto all of the above comments. Placed an order on July 2, charged my card on the 3rd, and today, the 11th I still have no shipping information. We're having a baby in less than 4 weeks (basically any day now) and were expecting the stroller and car seat to be here by now. I spoke with the customer service agent regarding the whereabouts of my products and she said she'd have to get back with me later in the day. Ha! I told her that was unacceptable, that I needed to know now where it was and when I could expect it. She put me on hold for 5 minutes and then came back and said she thought it was in the shipping department, and would possibly be shipped out next Monday (15th) or Tuesday (16th)! What a load of croc. While on the phone I was reading these other reviews and told her I needed it shipped out today or tomorrow or I needed the order cancelled. She couldn't guarantee when it would be shipped out so I cancelled the order. She said I'd receive a refund and would send an e-mail confirming this, but I've yet to see that... I'll update this post with the results of the refund when I know more.
Please, please, please avoid this company at all costs! There are way too many other good options out there to give business to a place like this. Fool me once... shame on you... Fool me... you can't get fooled again! ;)
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