CineStar Metropolis

Eigentlich ist das Metropolis ein richtig gutes Kino, auch wenn in den Stoßzeiten schon mal hier und da einiges an Popcorn rum liegt. Dennoch ist es sauber, die Toiletten sind betretbar und es liegt auch kein Geruch von schalem Bier, oder ähnlichem in der Luft.

Allerdings wird an der Futter- und Knabber-Theke mittlerweile doch etwas viel für das ein oder andere verlangt. Die Preise für die Tickets sind OK, klar am WE schon etwas teurer, aber dennoch im Rahmen.
Ein Getränk und vielleicht dann noch ne Pepsi wird dann schnell zum Luxusgut und das passt dann irgendwie nicht so ganz.

Dennoch gibt es auch noch einen großen Pluspunkt, denn am WE und manchmal auch unter der Woche, kommen nette Damen und Herren zur Abendvorstellung nochmal in den Saal und bieten die Möglichkeit Eis käuflich zu erwerben.

Warum Zwei Sterne Abzug? Die oben erwähnten Preise und die Werbeblöcke vor dem Film sind manchmal einfach zu lang. Die Trailer sind OK, die machen Lust auf mehr aber was da teilweise an Werbung gezeigt wird plus dann noch mal ne dezente Pause bis zu den Trailern / dem Film, das einfach zu lang.

Please don't be up off by only 3 stars I DO still recommend this place. I mean after all it successfully employes serveral people who are obviously bored to death by their job but manage to survive! If you are the kind of person who lets their evening be spoilt by rude staff spare yourself the trouble and don't come here. If you actually want to see the movie go ahead. The cinema-rooms have a decent size and look quite new, the seats are comfy and of course there is the fabilous cuddle-couch two seats attached so an annoying couple can snog around in front of you (I know it sounds synical, but that is not my intention, I LOVE the cuddle-couch and have been part of this annoying couple serveral times).

The quality of the projection is fine and the cinemar offeres serval movies in their original language, meaning English, really.

One thing that I honestly find god-awful though is the snack-bar. The popcorn tastes old and isnt crunchy at all, and I think the whole selection at the snack bar is seriously overpriced, and I dont mean in an I-am-a-poor-student-kind of way, I mean it's is just unreasonable!

So bring your own drink (hide it well) and enjoy a nice evening. After all it is a beautiful location.

We saw two different movies here in April. Convenient location, near lots of great restaurants. Definitely recommend springing for the premium seats if your theatre has them, because they're super comfy. (Book early! They go fast!) Nice movie theatre.

I DO NOT LIKE THIS THEATER!

BUT: This is your ONLY option in Frankfurt if you want to watch a movie in English. Unfortunately, I only watch (new) movies in OV (- which is 99.9% English), so I am stuck with this theater.

The lines have gotten RIDICILOUS since they have implemented this new rule that you cannot get to your assigned room until a few minutes before showtime.
We went to see a movie last weekend and I had to spend 20 min in the line-up to get the tickets - cause of course, you need to pick up reserved tickets at least 30 min before showtime or your reserved seats will expire -, then another 10 minutes hanging out before I had to get into the line to get your ticket scanned for access and then another 10 minutes in line to be able to get to our assigned theater.
That is 50 minutes of my life, I will never get back!
Of course, I could just buy tickets in advance and then skip the first line-up... but wait! There is a 10% fee if you purchase the ticket online advance! WTF! Other places will give you a 10% DISCOUNT if you buy the tix in advance!
And the ticket prices are already pretty high, especially if you want to go on a Saturday evening.
Oh yeah, and don't get me started on the snacks. If you want popcorn and a drink, you easily have to put another 15€ down. *
This adds up and therefore a movie night with 3 people can easily become quite expensive.

To be honest, I really think that this theater KNOWS that the English-speaking community has no other choice but to see movies at the Metropolis, so they are just happy to rip us off.

So I guess, I have to continue to deal with this sh!t since I will continue to watch movies in OV - but this is my message to the Cinestar Metropolis management:

FU** YOU!


*Do yourself a favor and stock up on drink and snacks at the REWE around the corner - you will only pay a fraction compared to what you can get at the Metropolis.

I don't agree with most negative comments. I went for a 3D film on a Sunday pm and there was no queue. Seats were comfy and the sound good. I've had better 3D experiences but it rather did the job. As to the price, you don't HAVE TO buy popcorn, which would do good to your health and the smell in the theatre, by the way. And the ticket price is quite in line with London or Paris. I could have missed subtitles if it hadn't been an action movie...
So after all a reasonably good experience in ov, which I thought had vanished in Frankfurt since the American theatre has closed a few years back.

They show movies in English. That's cool. But they don't know what they're doing, and they don't care. Pretty unprofessional from what I've seen.

I saw "Snowpiercer" there, an international movie that has mostly English and occasionally Korean dialogue. They advertised this as a "Screening in English" and that it was the original version (OV). After some early title sequences written in German rather than English, there was indeed no German subtitles on the English dialogue. Alright, whatever. BUT, they didn't show *any* subtitles for the Korean dialogue in the film! What were the characters saying? I had to look online when I got home! If this were indeed the "original version" -- actually the international version since the original has Korean subtitles on the English dialogue -- then there'd be English text at the beginning and English subtitles during the Korean dialogue.

When I spoke to an employee about this afterwards, they said that this was indeed the original version and that it's not their fault. Uhh, okay, original version or not, you're not showing the film properly. I pointed out that it was shown neither for a German-speaking audience nor an English-speaking audience, that what they showed actually comprised all three languages. They didn't care and didn't give any refund or discount.

It's not that I care about the remaining 5 people who will see "Snowpiercer" (hey I thought it was pretty good), it's that this cinema simply doesn't give a shit that they're doing something so wrong that virtually *nobody* can follow the damn movie.

Also, the place is messy as hell. The owner should pay for some more employees to clean up the place, and he also shouldn't hide behind the poor worker at the box office when customers are complaining about his failure to show a movie properly.

Go see OmU movies at the Harmonie kino instead. They won't screw you.

Most English movies in Frankfurt but watch out for the appalling length of time of ads, trailers and just doing nothing -on my last two visits over 45 minutes... so i am now boycotting them!
To pay those prices and then have to wait for so long for the main film is just not on

Behind the elegant façade lies a typical German multiplex cinema that's neither particularly cosy nor chic. Movies offered are also the typical fare one would expect from such a place.


Prices are as steep as the carpets are sticky at the end of the evening, but the seats are comfortable even when watching a three hour epic. Personally, I also prefer having the choice of either paying upfront for the increasingly ubiquitous 3D glasses or bringing my own with me.


The online booking system worked very well for me, which cannot be said about some other cinema chains' systems.

Prices go up and up and up for everything while service goes down. It takes 30 minutes on a non crowded day to get a Damn coke. When there is a Damn full line to get movie tickets only two windows are open. This isn't new but it's Damn old for me and. It's to a point where me and my friends now avoid this place and use the smaller theaters. The cost and the service IS NO LONGER WORTH IT.

Buy your tickets online, the lines can be crazy sometimes...
Great cinema for English speakers...

I've gotten used to paying for extras in Germany - toilets, water, etc... But having to pay extra for 3D glasses, after buying tickets... Without being told ahead of time... That's the sauerkraut that broke the wurst's back.