FACE & BODY Day Spa

I wanted the Face and Body Spa to style my hair and also to do make up before heading to one of the parties (something different to what I would do at home).
Can you imagine that they want to style your hair without washing your hair first? Without any clarification. And then ok, lets wash the hair but that was supposed to be done at the regular washing basin and also after they're done with the make up. And that they left you waiting for a half an hour between the make up and hair styling part. Overall, I thought that must have been a joke but that is what happened. In addition, they were searching for a hair dryer which turned out to be one of poor quality. And not to mention that they didn't even comb my hair before drying and that the stylist kept holding hair clips with her teeth. It also took some effort to do a few waves with the curling iron. In addition, each hair wave was sprayed (too) intensively. I left this salon speechless. Also, I needed to redo my make up, because the dark eye shadows were not blended enough.
I don't want this to be understood as complaining about two stylists involved. I believe they did the best they could.
I wanted to emphasize the low quality of these pricey services. It's hard to believe this is going on in Munich. Who sets the standards in this studio?I've tried many blow hair and wellness studios in different countries but this one I would not really recommend.